Unfortunately there is currently no local store. However, please don’t worry about this type of stress-free mattress shopping. After just one click you will receive a package weighing 18 kg at the door. Although you couldn't try it in person before purchasing, you can try Inofia for 100 nights after purchase. If you don't like it, we are responsible for return and refund.
100 nights sleep trial
100 nights sleep trial
We strongly believe that Inofia mattresses
Can offer you the best sleeping experience
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EASY AND FREE RETURNS IN 100 DAYS
100 nights sleep trial
- Test the Inofia mattress for 100 days risk-free
- In addition to the statutory right of withdrawal (14 days), you receive from us a voluntary right of withdrawal of 86 days
- Your body will get used to your new ergonomic mattress within 4-6 weeks
- If the mattress doesn't suit you, we'll pick it up again without any discussions
- If you have any questions, you are welcome to contact our customer service at service@inofia.de .
How do I get back?
Our friendly support team will guide you through every step of your return and answer any questions you may have.
Customer service hours: Mon - Fri, 9am - 6pm UTC
Questions to consider
>> Shouldn't I test a mattress in person first before buying?
>> When does the 100 day test sleep phase begin?
The 100 day trial sleep phase begins from the delivery date. From this day on you can test Inofia risk-free for 100 days.
>> Does the mattress remain in a film for testing?
Of course, you don't have to test the Inofia mattresses in the foil. Our mattresses are vacuum packed and shipped to you rolled up. In this condition, the mattresses are in a plastic film. It is best to remove the film using the Inofia film cutter in the manual package provided. Within a few minutes, the mattress can breathe a sigh of relief and is ready for sleep.
>> How can I return my Inofia mattress within the trial period?
If you would like to return your Inofia mattress, please contact us （service@inofia.de） or live chat. You will receive a refund within 7 days.